Terms & Conditions
These general terms and conditions apply to all deliveries from MONOSTEP.org to consumers. A consumer is any natural person who concludes a legal transaction for a purpose that can predominantly neither be attributed to their commercial nor their independent professional activity.
2. Contract Partner
Online Shop provider and your contractual partner is:
Phone: +49 (0) 151-42840220
3. Conclusion of contract
The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to order. The contract is formed by clicking on the “Buy Now” button which indicates your acceptance of our offer. Your purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.
4. Purchases are final
Refunds cannot be given for digital downloads. If you buy a digital product on MONOSTEP.org you expressly agree that the execution of the contract will begin before the withdrawal period has expired. You are aware that your right of cancellation will expire from the beginning of the execution of the contract. Please ensure you have the correct software before purchasing as refunds will not be given for digital downloads. These “Power Grades” were created in “DaVinci Resolve 17 beta 6”. The PowerGrades works fine in Davinci Resolve 16 & 17. Free and Studio Version.
Unless otherwise stated in the seller’s product description, the prices given are total prices. According to § 19 UStG no VAT is charged.
6. Instant and automatic delivery
The moment you purchase the product, it will instantly be available for download. You can either download them using the link on your checkout page, or via the download link that will be automatically sent to you by e-mail. The download page contains the unique, secure download link for the product they just purchased. In addition to the buyer being taken to the download page we immediately send the buyer three emails:
1. Confirmation of your order” email
The first email is: “Confirmation of your order at monostep.org”. It outlines the product you purchased and contains the download link.
2. “Order Complete” email
“Your order at monostep.org is now complete.”
3. “Invoice” email
The third email contains the payment details and Invoice (receipt) for the purchase.
The following payment methods are available in our online shop.
. American Express
8. Retention of title
The goods shall remain our property until full payment is made.
9. Online dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.